Orders are processed and shipped Monday through Friday. Please allow 2–3 business days for processing before your order ships. If there's any issue with delivery timing or credit card verification, an Eriness representative will reach out directly.

Custom engraving takes about a week to complete.

If the item you ordered isn't in stock, production takes 6–8 weeks.

Yes. Full payment is required at the time of purchase on back-orders to secure your item.

All orders ship via FedEx or UPS with 2-day delivery for $15. Need it faster? Next day delivery is available for an additional fee, or email orders@eriness.com to arrange expedited shipping.

We're not able to ship to PO Boxes.

Orders over $1000 require a signature upon delivery, unless you request otherwise.

Yes. International orders ship via FedEx Express. Duties, taxes, and other fees associated with international shipments are not included at checkout and are the customer's responsibility.

Eriness isn't responsible for delayed delivery or other issues once an order has left our hands. For shipping questions, email orders@eriness.com.

All Eriness sales are final. We recommend reviewing the measurements listed on each product page before purchasing. If you have questions about a specific piece, email orders@eriness.com before you buy.

If you purchased an Eriness piece through an outside retailer, that retailer handles your return or exchange. We're only able to assist with orders placed directly through eriness.com.

Email orders@eriness.com with your name, order number, and a description of the issue. Repair fees start at $30, with a lead time of 2–4 weeks.

Repairs requested more than 120 days after purchase may carry an additional fee, depending on the nature of the item.

Yes, this is handled case by case. Email orders@eriness.com with the size you need and we'll let you know what's possible.

Yes. Every Eriness piece is made with natural diamonds and gemstones.

Yes, every Eriness piece is made in 14K gold.

All Eriness jewelry is made in solid 14K gold, meant to be worn every day. Solid gold naturally resists tarnishing. That said, lotions, perfumes, skincare, and natural oils can dull its shine over time. A little regular care goes a long way in keeping your pieces looking bright.

Yes, we'd love to work with you on a custom piece. Email orders@eriness.com, or sign up for a virtual consultation to speak with Erin directly.

Yes. Email orders@eriness.com and we'll go from there.

Orders shipped within California are charged sales tax at the current local rate. Orders shipped outside California aren't charged sales tax.

We accept all major credit cards, including American Express, Visa, Mastercard, and Discover, along with PayPal, Shop Pay, Apple Pay, and Google Pay.

Yes. Shop Pay lets you split your purchase into monthly installments at checkout.

Sign up for our newsletter and your welcome code will be sent to your inbox. Enter the code at checkout to apply your discount.

Only one discount code can be applied per order.

We'd love to see you. Email orders@eriness.com to book a showroom appointment in Los Angeles. Not local? Book a virtual consultation instead.

You can find Eriness pieces in person at one of our retail partners. See our full stockist list here.

Yes, gift wrapping is complimentary. Add a note to your order at checkout and we'll wrap your gift in Eriness wrapping paper and ribbon.

For all wholesale and press inquiries, email orders@eriness.com.

Anytime, at www.eriness.com.

Images are shown to capture as much detail and clarity as possible, and are subject to change without notice.

If the item you ordered is not in stock production time will be 6-8 weeks.

Yes. We require full payment at the time of purchase on back-orders to secure your item.